Laatst bijgewerkt: 9 oktober 2024
Dit privacybeleid beschrijft hoe Loop-3D (de “Site“, “wij“, “ons” of “onze”) uw persoonlijke gegevens verzamelt, gebruikt en bekendmaakt wanneer u onze website bezoekt, onze diensten gebruikt of een aankoop doet via www.rumtoo.com (de “Site“) of op een andere manier met ons communiceert (gezamenlijk de “Diensten”). Voor de toepassing van dit privacybeleid betekent “u” en “uw” u als gebruiker van de Diensten, of u nu klant, websitebezoeker of een andere persoon bent wiens gegevens wij hebben verzameld in overeenstemming met dit privacybeleid.
Lees dit privacybeleid aandachtig. Door gebruik te maken van en toegang te krijgen tot een van de Diensten, stemt u in met de verzameling, het gebruik en de bekendmaking van uw gegevens zoals beschreven in dit privacybeleid. Als u niet akkoord gaat met dit privacybeleid, gelieve dan geen gebruik te maken van of toegang te krijgen tot een van de Diensten.
Wijzigingen in dit privacybeleid
Wij kunnen dit privacybeleid van tijd tot tijd bijwerken, onder meer om wijzigingen in onze werkwijzen weer te geven of om andere operationele, juridische of regelgevende redenen. Wij zullen het herziene privacybeleid op de Site plaatsen, de datum “Laatst bijgewerkt” actualiseren en alle andere stappen nemen die door de toepasselijke wetgeving worden vereist.
Hoe wij uw persoonlijke gegevens verzamelen en gebruiken
Om de Diensten te leveren, verzamelen wij en hebben wij de afgelopen 12 maanden persoonlijke gegevens over u verzameld uit een verscheidenheid aan bronnen, zoals uiteengezet hieronder. De informatie die wij verzamelen en gebruiken, varieert afhankelijk van hoe u met ons omgaat.
Naast de hieronder genoemde specifieke toepassingen, kunnen wij de informatie die wij over u verzamelen gebruiken om met u te communiceren, de Diensten te verlenen, te voldoen aan eventuele toepasselijke wettelijke verplichtingen, eventuele toepasselijke servicevoorwaarden af te dwingen, en om de Diensten, onze rechten, en de rechten van onze gebruikers of anderen te beschermen of te verdedigen.
Welke persoonlijke gegevens wij verzamelen
De soorten persoonlijke gegevens die wij over u verkrijgen, zijn afhankelijk van hoe u met onze Site omgaat en onze Diensten gebruikt. Wanneer wij de term “persoonlijke gegevens” gebruiken, verwijzen wij naar informatie die u identificeert, betrekking op u heeft, u beschrijft of met u in verband kan worden gebracht. De volgende secties beschrijven de categorieën en specifieke soorten persoonlijke gegevens die wij verzamelen.
Informatie die wij rechtstreeks van u verzamelen
Informatie die u rechtstreeks via onze Diensten aan ons verstrekt, kan omvatten:
- Basis contactgegevens inclusief uw naam, adres, telefoonnummer, e-mailadres.
- Bestelinformatie inclusief uw naam, factuuradres, verzendadres, betalingsbevestiging, e-mailadres, telefoonnummer.
- Accountinformatie inclusief uw gebruikersnaam, wachtwoord, beveiligingsvragen.
- Winkelinformatie inclusief de artikelen die u bekijkt, in uw winkelwagen plaatst of aan uw verlanglijst toevoegt.
- Klantondersteuningsinformatie inclusief de informatie die u ervoor kiest op te nemen in communicatie met ons, bijvoorbeeld bij het verzenden van een bericht via de Diensten.
Sommige functies van de Diensten vereisen dat u ons rechtstreeks bepaalde informatie over uzelf verstrekt. U kunt ervoor kiezen deze informatie niet te verstrekken, maar dit kan voorkomen dat u deze functies gebruikt of er toegang toe hebt.
Informatie die we verzamelen via cookies
We verzamelen ook automatisch bepaalde informatie over uw interactie met de Diensten (“Gebruiksgegevens“). Hiervoor kunnen we cookies, pixels en vergelijkbare technologieën (“Cookies“) gebruiken. Gebruiksgegevens kunnen informatie bevatten over hoe u toegang krijgt tot en gebruikmaakt van onze Site en uw account, inclusief apparaatinformatie, browserinformatie, informatie over uw netwerkverbinding, uw IP-adres en andere informatie met betrekking tot uw interactie met de Diensten.
Informatie die we verkrijgen van derden
Ten slotte kunnen we informatie over u verkrijgen van derden, inclusief van leveranciers en dienstverleners die namens ons informatie kunnen verzamelen, zoals:
- Bedrijven die onze Site en Diensten ondersteunen, zoals Shopify.
- Onze betalingsverwerkers, die betalingsinformatie verzamelen (bijvoorbeeld bankrekening, creditcard- of debetkaartinformatie, factuuradres) om uw betaling te verwerken teneinde uw bestellingen uit te voeren en u de aangevraagde producten of diensten te leveren, om onze overeenkomst met u na te komen.
- Wanneer u onze Site bezoekt, e-mails die wij u sturen opent of erop klikt, of interactie heeft met onze Diensten of advertenties, kunnen wij, of derden waarmee wij samenwerken, automatisch bepaalde informatie verzamelen met behulp van online trackingtechnologieën zoals pixels, webbeacons, software-ontwikkelkits, bibliotheken van derden en cookies.
Alle informatie die we van derden verkrijgen, wordt behandeld in overeenstemming met dit Privacybeleid. Wij zijn niet verantwoordelijk of aansprakelijk voor de nauwkeurigheid van de informatie die door derden aan ons wordt verstrekt en zijn niet verantwoordelijk voor het beleid of de praktijken van derden. Voor meer informatie, zie de onderstaande sectie, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with wordpress. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in “How we Collect and Use your Personal Information” En “How we Disclose Personal Information”:
| Category | Categories of Recipients |
|---|---|
| Identifiers such as basic contact details and certain order and account informationCommercial information such as order information, shopping information and customer support informationInternet or other similar network activity, such as Usage Data | Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)Business and marketing partnersAffiliates |
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
USER GENERATED CONTENT
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at [email protected]